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Job Details

Supervisor of CASA Volunteers/Staff Advocate

Company name
St. Joseph County Government

South Bend, IN

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This position is full-time, non-exempt and is covered under the Saint Joseph County Employee Policy Manual and Departmental Policies.

The role combines the Supervisor of CASA Volunteers and Staff Advocate responsibilities.

Valid driver’s license and automobile liability insurance required.


8:30 a.m. to 4:30 p.m. Shift Times: Monday through Friday

Occasional Evening and weekend

Essential Functions:

The role of the Supervisor of CASA Volunteers is to provide supervision of CASA volunteers who are assigned by the Probate Court to advocate for the best interests of a child who has been adjudicated a Child In Need of Services (CHINS); responsible for maintaining telephone contact with assigned CASA volunteer a minimum of once a month and having knowledge of the status of each case that has been assigned; assign new cases to CASA volunteers in a timely manner; attend weekly staff meeting; conducts case conferences with volunteers on an as needed basis, provides support and assistance to volunteers during home visits if requested; informs volunteers in a timely manner of court hearings, case conferences, or meetings; represents volunteers in court when necessary and/or requested; offers guidance to CASA volunteers in preparation of court reports; if necessary, informs CASA Program Coordinator of any changes in status, address, telephone number, e-mail address, or fax number of CASA volunteers and/or service providers; maintains current and accurate data for each case assigned, maintains current, accurate statistical information on status of each child, case, and CASA volunteer; maintains any other form used to gather statistical or outcome information; assists in preparing CASA volunteer for trial by arranging a meeting with the Director, volunteer, Department of Child Services family case manager, and attorneys regarding the case; assists with volunteer recruitment, screening and training; fielding inquiries, reviewing applications, participates in volunteer interviews, assists in planning training sessions on a as needed basis and when requested by the Director; participates in planning and implementation of ongoing in-service training; represents Director when requested; has working knowledge of the Juvenile Justice Center’s QUEST computer system and Optima database system; attend appropriate training, conferences, or work-shops that will enhance job performance; client confidentiality required, and any and all additional tasks necessary and requested for the overall operation of the agency.

The role of the Staff Advocate is separate and distinct from that of a CASA (Court Appointed Special Advocate) volunteer. Appointment of a CASA volunteer remains the preferred model of providing an advocate for abused and neglected children, and it is the goal that every child in a dependency proceeding be appointed a CASA volunteer. When that is not possible, however, appointment of a Staff Advocate to serve as the child’s advocate may occur; the Staff Advocate will ensure that children to whom they are appointed receive sound advocacy and early permanency planning; complete program's initial training session for volunteer advocates; upon initial appointment to a case, interview the child, parents, relatives, foster parents, teachers, DCS Family Case Manager, and others involved with the situation; review all records relevant to the case; participate in development of initial case plans when possible; visit each child assigned in placement setting at least monthly, visit each child’s school and interview teachers/other staff regarding school performance at least quarterly, discuss day to day functioning of each child with parents/relatives/caregiver at least quarterly, meet with service providers prior to review hearings and permanency hearings; attend Child and Family Team Meetings (CFTMs) on each case; identify whether active and reasonable efforts to reunify the child and his/her birth family are being provided; monitor implementation of and progress with court-ordered services and plan; bring unmet needs and/or other concerns to attention of DCS Family Case Manager, participate in regular case staffing with CASA Executive Director, write and submit reports to the court; attend all review and permanency court hearings on each case; maintain accurate and up-to-date electronic case files; assist with completion of case statistics reports as requested, attend weekly staff meeting; attend in-service training and assist with coordination, as requested; complete work time sheets; attend appropriate training, conferences, or work-shops that will enhance job performance; has working knowledge of the Juvenile Justice Center’s QUEST computer system and Optima database system; client confidentiality required, and any and all additional tasks necessary and requested for the overall operation of the agency.


Minimum of two years case management experience in a social services setting. Knowledge of the juvenile court process with experience working with at-risk children and their families required. Excellent written, verbal and interpersonal communication skills; proficiency in Microsoft Office coupled with multi-tasking skills in a fast paced office setting. Bachelor’s degree in social work, psychology, sociology or a related field required.


Persons interested should submit a typewritten letter of interest outlining their background and a resume with references to, Brenda Matuszkiewicz, Executive Director, CASA Program of St. Joseph County, 1000 S. Michigan Street, South Bend, Indiana, 46601.

Company info

St. Joseph County Government

Company Profile

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