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Job Details

Volunteer Services Program Manager FULL-TIME

Jacksonville, FL

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As one of the nation’s leading pediatric health care systems, **MEMBERS ONLY**SIGN UP NOW***. is committed to providing all children with their best chance to grow up healthy. We offer integrated, family-centered care to more than 300,000 children each year in our pediatric hospitals, specialty clinics and primary care practices in Delaware, Florida, Maryland, New Jersey and Pennsylvania. **MEMBERS ONLY**SIGN UP NOW***. strives to ensure a healthier tomorrow for all children – even those who may never enter our doors – through our world-changing research, education and advocacy efforts. At **MEMBERS ONLY**SIGN UP NOW***., our Associates help us deliver on the promise we make to every family we have the privilege of serving: to treat their child as if they were our own.
**MEMBERS ONLY**SIGN UP NOW***. is seeking a Volunteer Services Program Manager (FULL-TIME) to join our **MEMBERS ONLY**SIGN UP NOW***. Children's Specialty Care team in Jacksonville, Florida.
At our three clinic locations in the Jacksonville area, **MEMBERS ONLY**SIGN UP NOW***. is a leading provider of pediatric specialty care in north Florida with many of our pediatric specialists regularly recognized as the “Best Doctors in America®.” We offer comprehensive, family-centered care in more than 30 pediatric specialties. Several of those specialties, offered in collaboration with Wolfson Children’s Hospital, have been named among the best in the country by U.S. News & World Report.
Job Duties
Provides direction, programmatic and managerial leadership for all volunteer activities and programs within the North Florida (Jacksonville and Pensacola) region, the Volunteer Services department staff and volunteers in collaboration with Volunteer Services – Orlando and the Jacksonville’s **MEMBERS ONLY**SIGN UP NOW***. Fund.
Responsible for representing the Department as appropriate, assuring compliance with all applicable legal and regulatory requirements affecting the associates/volunteers within the area of responsibility.
Provides oversight and management of administrative and operational activities of the Department. Assures compliance with all legal and regulatory requirements. Communicates effectively and coordinates information and resources with other departments as well as outside entities to facilitate appropriate volunteer opportunities.
Responsible for planning and meeting budgeted financial goals of the Department. In preparing and submitting budget, assesses operational, personnel and equipment needs to provide necessary services. Monitors financial performance utilizing reports provided and/or creating and maintaining additional reports/statistics to monitor performance of Departments in more detail.
Identifies problems or potential problems in delivery of services and resolves or presents recommended resolutions to administration. Develops, interprets and implements policies and procedures to guide and support the provision of services.
Coordinates and monitors the entire placement process for all volunteers including recruitment, scheduling, orientation, evaluation, training and supervision.
Recognizes, motivates, and retains volunteers through a variety of programs and effective communications to develop volunteer leadership and potential.
Identifies program opportunities for volunteers throughout the clinics, working with staff from departments and administration.
Participates in meetings and committees as required/assigned.
Responsible for the coordination and completion of special projects as assigned by Administration.
Job Requirements
Bachelor's Degree required.
Minimum of three (3) to five (5) years experience required.
Certification in Volunteer Administration (CVA) or Certified Administrator of Volunteer Services (CAVS) desired – Must obtain certification within 2 years of hire.
Experience working with volunteers, preferably in healthcare required.
Must be willing to travel to Pensacola location - approximately 10% travel to Pensacola.
Our dedication to professionals who are dedicated to children frequently earns **MEMBERS ONLY**SIGN UP NOW***. a spot on the list of top workplaces in the communities we serve. Our Associates enjoy comprehensive benefits, including our unique “Bridge to a Healthy Future” pediatric health plan, an integrated wellness program, opportunities for professional growth, and much more. As an equal opportunity employer, **MEMBERS ONLY**SIGN UP NOW***. focuses on the best-qualified applicants for our openings.

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