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Job Details

Outreach and Volunteer Manager

Company name
Rebuilding Together San Francisco

San Francisco, CA

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Outreach & Volunteer ManagerWe are seeking an enthusiastic, experienced individual who is passionate about our mission to bring volunteers and communities together to improve the homes and lives of low-income homeowners. The Outreach & Volunteer Manager should be comfortable working with staff and hundreds of volunteers in a team-driven environment. A successful candidate will be a high-energy, independent leader with the confidence to deliver presentations and conduct strategic street canvassing. Strong candidates will demonstrate a willingness to learn, anticipate challenges, and perform follow-up effectively.Specifically, the Outreach & Volunteer Manager will be responsible for developing the overall partner outreach strategy and leading the team in its implementation to increase our reach, engagement, and participation with community members, leaders, and organizations. This person will work with a variety of populations including seniors, individuals with disabilities, multigenerational families, political leaders, community groups, and volunteers. This is a full-time, exempt position based in San Francisco and reports to the Program Director. PRIMARY RESPONSIBILITIESOutreach Management (60%)Provide leadership and accountability• Develop, implement and execute strategic outreach plan with Program Director that includes:research to find viable leads, cold calling organizations & individual homeowners, drafting personal and mass email communications, nurturing a pipeline of viable applicants, and making public presentations• Use data to drive decisions, make corrections or stay the course on outreach strategy• Supervise AmeriCorps team member(s) on outreach-related tasksOversee Neighborhood Outreach Strategy• Work with all staff to implement & grow our annual Rebuild My Block program• Leverage neighborhood-based partnerships, resources, and contacts to plan and execute program calendar for Rebuild My BlockConduct heavy outreach & build collaborative partnerships• Speak effectively about aging in place and community resiliency• Raise awareness around our mission & visionOversee Data Management & Documentation• Provide monthly and quarterly data reporting on outreach goals• Ensure accuracy and effective utilization of Salesforce (data management system)• Oversee and initiate all forms of correspondence with applicantsVolunteer Management (30%)Recruitment, Onboarding & Volunteer Recognition• Adhere to volunteer management policies & procedures• Build pipeline of viable volunteer installers, individual and group volunteers• Manage volunteer intake process from application through orientation and scheduling• Oversee the assignment of volunteers for major Rebuilding Day programs• Recognize volunteers in formal and informal ways utilizing data base system tools• Organize annual volunteer appreciation eventSpecial Projects (10%)Long Term Strategic Projects• Improve the content, messaging consistency, and information available on our website• Deepen our partnership resources with homeowners, nonprofit partners & city agencies• Identify, participate, or lead special projects that will improve service model for our stakeholders,

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Rebuilding Together San Francisco

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