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Volunteer Engagement Specialist in

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Portland, ME

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As an employee at **MEMBERS ONLY**SIGN UP NOW***., you could be on the front lines making a positive impact on our community. You could provide your services directly to the American public or support to the people who do. Both roles help further the mission of the Red Cross. Join our non-profit organization, where your heart and mind go to work!
**MEMBERS ONLY**SIGN UP NOW***. in Portland, ME is seeking a Volunteer Engagement Specialist to support our Maine Region.
Job Summary:
The Volunteer Engagement Specialist is responsible for assisting with the implementation and execution of programs, projects and initiatives to increase and strengthen the engagement of volunteers. Additionally, assist with the screenings, referrals, and placement of prospective volunteers to effectively support MA Regional goals and mission critical activities.
Responsibilities:
Subject matter expertise and regional resource for volunteer engagement best practices.
Assist in ensuring all prospective volunteers are screened and referred to departments for interviews.
Assist local leaders with conducting a comprehensive volunteer engagement onboarding program for all Volunteer Services volunteer position.
Assist with driving volunteer engagement, including youth programs.
Provide support to the Volunteer Intake Processing Center.
Responsible for managing volunteer recognition events across the region for all volunteers.
Assist with executing the Event Based Volunteer plan.
Assist in supporting and monitoring the appropriate usage and implementation of the regional Volunteer Needs Assessment.
Provide support to the Regional Volunteer Services Officer or Sr. Engagement Specialist by:
• Meeting with departments and ensuring alignment of volunteer needs and regional metrics.• Helping implement strategies and tactics to improve volunteer engagement, including the annual Volunteer Readiness Assessment and identification of key department Volunteer Lead positions.• Assisting with the development and implementation of a volunteer engagement/retention strategy and informal recognition promoting the One Red Cross Vision and honoring volunteer service.• Provide input on volunteer engagement performance management issues.• Provide reporting and metric analysis support.• Assist in monitoring and reviewing volunteer satisfaction data with departments to develop strategies to improve volunteer satisfaction.
Serve as the subject matter expert on key volunteer recruitment tools. Train volunteer leaders and department leads on volunteer programs, tools and resources.
Support Volunteer Services' regional training plan, which includes in-person and online volunteer supervisor courses.Qualifications:Education: Bachelor's degree or equivalent combination of related education and experience required.
Experience: Minimum 3 to 5 years of experience implementing and advancing staff related programs. Knowledge of volunteer programs and policies preferred.
Skills & Abilities:
• Excellent oral and written communication skills.• Strong training and presentation skills.• Great interpersonal skills with the ability to effectively relate to people of diverse backgrounds and education levels.• Knowledge of group dynamics, customer maintenance techniques, influencing skills, and the ability to effectively implement programs is preferred.• Detailed oriented with good organizational skills and ability to handle multiple and continuously evolving priorities required.• Recruiting experience or the ability to effectively communicate and represent Red Cross mission and activities in a positive and realistic manner is preferred.• Other Skills: Intermediate proficiency with MS Office applications, including Word, Excel, PowerPoint, and Outlook.
Travel: May involve travel. A current valid driver's license and good driving record is required.
Apply now! Joining our team will provide you with the opportunity to make a difference every day.
**MEMBERS ONLY**SIGN UP NOW***. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
**MEMBERS ONLY**SIGN UP NOW***. is a diverse nonprofit organization offering its employee's professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment.
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American Red Cross
Volunteer Engagement Specialist
Portland
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