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Job Details

Program Manager Volunteer Coordinator

San Rafael, CA

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**MEMBERS ONLY**SIGN UP NOW***.’s CarePool program helps older adults get to medical appointments or the grocery store with FREE rides to Marin County residents 65 or older and to people with disabilities. Volunteer drivers provide this service and also provide extra support, such as unloading groceries for riders, and walking riders into their doctor’s appointment, and waiting for them until the appointment ends.

The CarePool Program Coordinator is responsible for outreach, volunteer recruitment & training, volunteer tracking & record management, supporting rider eligibility & trip requests, monitoring rider & volunteer satisfaction, and other duties as required to ensure effective delivery of the CarePool program.

Essential Functions:

  • Outreach: Plan and perform program and volunteer outreach at various locations across Marin

  • Recruitment & Training: Coordinate with **MEMBERS ONLY**SIGN UP NOW***. Volunteer Program Manager to recruit new drivers and deliver volunteer driver training

  • Tracking & Record Management: Ensure all files and documentation is current for all volunteers

  • Rider Eligibility & Trip Requests: Support scheduling staff with rider eligibility & trip requests; track and report on rider eligibility & trip requests

  • Rider & Volunteer Satisfaction: Perform rider & volunteer satisfaction calls; track and report on rider & volunteer satisfaction


  • Ability to coordinate and work effectively with coworkers and volunteers

  • Excellent interpersonal communication skills and leadership skills

  • Highly organized with demonstrated ability to manage time efficiently and resources efficiently

  • Demonstrated ability to take initiative and effectively develop solutions to problems

  • Proficiency in Microsoft applications

**MEMBERS ONLY**SIGN UP NOW***. is proud to be an Equal Opportunity Employer

Company info

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