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Volunteer Services Coordinator

Coon Rapids, MN

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Requisition #


Physical Location

Coon Rapids, Minnesota

Posted Date


Hours Per Week





Allina Health is dedicated to the prevention and treatment of illness and enhancing the greater health of individuals, families and communities throughout Minnesota and western Wisconsin. A not-for-profit health care system, Allina Health cares for patients from beginning to end-of-life through its 90 clinics, 12 hospitals, 16 pharmacies, specialty care centers and specialty medical services that provide home care, senior transitions, hospice care, home oxygen and medical equipment, and emergency medical transportation services. Allina Health is a vibrant, growing organization with opportunities to suit your professional skills and a diverse work environment to match your specific interests. We believe employees are our greatest asset and are dedicated to helping you develop and maximize your professional skills.

Mercy Hospital is the premier hospital in the northern metropolitan communities of the Twin Cities. It is located on two campuses: one in Coon Rapids, and one in Fridley. Together, these facilities offer nationally recognized clinical excellence and compassionate health care services, including cancer care, heart and vascular services, emergency and trauma care, surgical services and da Vinci System, The Mother Baby Center at Mercy with Children & #128; & #153;s Minnesota, Bariatric Surgery Center of Excellence, the Joint Replacement Center and women & #128; & #153;s and children & #128; & #153;s services. In 2016, Mercy Hospital was named one of the nation & #128; & #153;s 100 Top Hospitals and 50 Top Cardiovascular Hospitals in the U.S. by Truven Health Analytics. With 3,500 employees, 830 affiliated physicians and 420 staffed beds, Mercy Hospital provides inpatient and outpatient services to more than 270,000 patients each year.


Req ID: 44808 Coordinate Volunteer Services at Mercy Hospital with special emphasis on ensuring that those services help to create an exceptional experience for our patients and visitors. Commitment to modeling a whats best for the guest approach to all tasks. Responsible to assist with onboarding, training, retention, coaching and support of volunteers, volunteer activities and volunteer program at Mercy Hospital. Provide daily guidance, expertise and oversight to volunteer staff to ensure smooth and efficient operations during all shifts. Maintain good communications and hand-off of information from one shift to another. Oversee the distribution of daily work assignments, creation and maintenance of volunteer job descriptions and staffing schedules as well as resolution of departments routine operations and staffing issues.


Two years post high school in a related field or equivalent of education and experience
BA/BS degree preferred


Experience supervising volunteers preferred
Familiarity with Volgistics management program a plus
Strong written and verbal communication skills
Strong supervisory skills, strong leader, self-motivated, self-starter
Knowledge of compliance and regulatory standards
Commitment to guest service and patient experience excellence
Ability to work well individually and as a team member
Competence with Microsoft Office programs
Must be successful in working with a varied and diverse group of people
Energetic, assertive and able to make and or flex with changes
Ability to train, motivate and coach volunteers to achieve department goals

Work Schedule

M T W Th 4pm - 8pm; Sundays 9am - 1pm

Location/Community Information

The city of Coon Rapids is a fast growing community on the Mississippi River just 20 minutes north of Minneapolis-St. Paul, and the metropolitan area gateway to the northern part of the state. Coon Rapids offers excellent access to highways, dynamic community shopping centers with major retail anchors, and a wide variety of recreational activities including neighborhood and regional parks, a municipal golf course, indoor ice arenas, hiking and biking trails and swimming pools.

Coon Rapids:


Located 14 miles North of Minneapolis and 20 miles Northwest of St. Paul


Population = 63,000


Service area = 413,500

Community Resource Links:

Community Information School Digger

Explore MinnesotaMN Dept of Education

Minneapolis St. Paul MagazineSt. Paul Pioneer Press

Twin Cities Living MagazineStar Tribune


If you are interested in becoming part of our award winning team of professionals, please apply online today. Allina Health is committed to providing Equal Employment Opportunities to all employees and applicants. EO M/F/Disability/Vet Employer.

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