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Job Details

Volunteer amp Community Services Coordinator

Company name
Wilson Memorial Hospital

Sidney, OH

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Directs and coordinates activities of Wilson Health Volunteer program (Adults and Students) and assists with community service efforts for Wilson Health. 

ESSENTIAL DUTUES AND RESPONSIBILITIES include the following.  Other duties may be assigned.

Volunteer Services:

Provide administrative support for Gift Shop Committee and all Volunteers

Coordination of fundraising activities

Each month schedules 160 active volunteers in eleven (11) service areas of the hospital using an Excel scheduling program.

Assist as needed with on-going training of volunteers in all service areas

Round on volunteer sites during the day.

Assign or coordinate re-allocation of wheel chairs with-in the hospital - In absence of volunteer, provide coverage for service area 

Crisis Communication - Handle problems and questions that arise at Front Lobby desk when Volunteer is unsure of how to handle a given situation

Assist Gift Shop Committee with clerical duties, troubleshoot cash register and assist whenever necessary with other issues in Gift Shop

Maintain office supplies and equipment; generate all purchase orders for items purchased. 

Maintain Volunteer Office filing system, volunteer applications and volunteer in-service records, Volunteer hours of service logs, up-date recognition board outside of gift shop 

Prepare agendas for Auxiliary/Volunteer Board Meetings and General Meetings - Coordinate all Dietary requests, guest speakers and schedules conference room or outside location of meetings

Prepare all computer requisitions for work to be performed by Plant Operations department in conjunction with fund raisers and maintenance of Gift Shop showcases and Volunteer Office

Prepares Incident Report in Midas and refers it to Quality Management Department when volunteers are injured while on duty at the hospital

Work with Marketing-Communications to coordinate invitations, program and all special preparations for annual Volunteer Appreciation Luncheon held in June of each year

Monthly communication with Volunteers

Community Service Coordination:

Facilitate and coordinate Shelby County Workforce Partnership opportunities for Wilson Health

Organize and participate in community events to promote WH services to the community  Community Health Need Assessment team member Ensure volunteers are educated to support and promote Wilson Health services, programs, community events, foundation and marketing communications efforts Work with social, civic and local organizations to develop partnerships to enhance community awareness of WH

Work with Marketing/Communications team to raise awareness of opportunities for volunteers

Other duties as assigned.


Member of Ohio Society of Directors of Volunteer Services through Ohio Hospital Association.

Attends mandatory in-services in hospital.

Maintains professional growth and development through seminars, formal classes, workshops and professional affiliations.



To perform position successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representation of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Bachelor's degree in social sciences, marketing, communications or related field; minimum of three years or more of related experience and/or training; or equivalent combination of education and experience.  The ability to interact thoughtfully and professionally with all age groups of people is extremely important to motivate and secure giving of uncompensated time from a diverse population.


Ability to read, analyze and interpret general business correspondence, professional journals, governmental regulations and hospital policies and procedures.  Ability to write reports, memos and business correspondence or letters.  Ability to take and transcribe minutes at various meetings as required.  Ability to utilize computer programs such as Word, Excel, Power Point and publishing software.  Ability to communicate effectively, present information, respond to questions and inquiries from Volunteers, hospital staff, patients, visitors and general public.  This would include the following age groups:  pediatric, adolescent, young-middle aged adult and geriatric people. 


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this position, the employee is regularly required to sit and talk or hear.  The employee is occasionally required to stand, walk, bend, use hands and fingers to type, handle or feel objects, tools, controls and reach with hands and arms. 

The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision and the ability to adjust focus. 


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions for this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. 

The noise level in the work environment can be disruptive and distracting much of the time.  


Company info

Wilson Memorial Hospital

Company Profile

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