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Job Details

Voluntary Specialist

Company name
Metropolitan Life Insurance Company - MetLife

Aurora, IL, United States

Employment Type

Sales, Volunteer

Posted on
Jul 28, 2022

Valid Through
Nov 10, 2022

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Date Posted:

Jul 28, 2022


Aurora, IL, US, 60504

Chicago, IL, US, 60603



At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.

Role Value Proposition:

The Voluntary Specialist Director (VSD) is responsible for partnering within the assigned sales team to drive growth of MetLife’s product portfolio. The VSD will also act as a voluntary benefits expert, representing Accident & Health, Legal, Identity Theft, Pet Insurance, Auto & Home, as well as a core product resource coordinator.   The VSD will act as a liaison between the assigned sales team and partnering organizations, including internal product partners, VCS’s, and worksite teams, etc.

The VSD will partner with the sales force to deliver training, support account planning strategy, and identify appropriate SMEs for RFP opportunities, broker meetings, finalist presentations, pre-finalist planning discussions and pre-implementation calls with Account Executives. The VSD will attend strategic broker, prospect, and customer meetings to meet product sales goals, while building and maintaining strong relationships and foster sales growth.

Key Responsibilities:

Work in conjunction with Regional Vice Presidents , Regional Directors and AEs to identify sales training opportunities and deliver expertise to aligned sales team. In coordination with the Learning Solutions team, conduct training workshops for aligned sales partners to increase the knowledge of MetLife’s Voluntary & Worksite products.

Advise aligned sales team on the strategic marketplace positioning of our product capabilities and solutions aligning closely with the Voluntary Communication Specialist team. Build new and maintain existing relationships with sales leadership and sales force to increase revenue.  Participate in strategic joint field work and in-market activity to maximize regional sales while being responsible for budget and expenses. 

Advise, champion, and communicate with sales leadership and the sales force to provide them with value-added strategies and product updates/enhancements to optimize their business with brokers and clients.  Provide competitive intelligence to sales and product management on a regular basis, as well as reporting and managing contacts.  Measure sales force engagement and quality of sales pipeline and activity.  Participate in Sales Leadership’s planning sessions to leverage talent and resources to optimize sales results.

Support strategic pre-implementation needs, including coordination of key partners. Partner with AEs to serve as strategic VB relationship support managers for specifically identified VB Specialty Brokers. Deliver on strategic initiatives as directed by management.

Help sales teams build expertise and prioritize key growth opportunities across Voluntary Benefits.  Identify SMEs for broker and customer events to deliver content and advise on optimal event topics.

Essential Business Experience and Technical Skills:


5 years sales experience insurance product sales or wholesaling in insurance industry (internal, external or combination)

Bachelor's degree or equivalent of experience and education

Property & Casualty, Life & Health Licenses or able to attain within 90 days of hire

Thorough knowledge of and proven ability to demonstrate sales and marketing principles and practices


Ability to work independently and to communicate clearly and concisely

Proven ability to build strong relationships

Excellent presentation skills, for delivery to current and prospective clients and brokers.

Expected to maintain a thorough knowledge of existing, new and enhanced products.

Proven ability to produce results through others and grow a territory as measured by sales and persistency of business.


MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.

We are one of the largest institutional investors in the U.S. with $642.4 billion of total assets under management as of March 31, 2021. We are ranked #46 on the Fortune 500 list for 2021. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies. We are proud to have been named to Fortune magazine's 2021 list of the World's Most Admired Companies. 

MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.

We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife.  For further information about how to request a reasonable accommodation, please click on the Disability Accommodations link below.

MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

Requisition #: 127282

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Company info

Metropolitan Life Insurance Company - MetLife
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