Position Title: Volunteer Coordinator Supervised By: External Relations and Grants Manager Supervises: Interns Department: Development Status: Full-time Position Description Updated: February 2018 Summary The Volunteer Coordinator is responsible for managing Sarah’s Circle’s volunteer program, overseeing the donation of in-kind items, and providing administrative support to the Development Team. Essential functions of this role include collaborating with staff, participants, and other organizations to ensure the most effective use of volunteers, as well as supporting staff through a variety of tasks related to organization and communications. This role is essential in developing and managing relationships with volunteers and other community partners. By demonstrating an understanding of the agency’s mission, the Volunteer Coordinator will ensure volunteer and engagement activities foster a safe and trauma informed approach, and provide for a positive and impactful experience for individuals or community groups. Responsibilities Administrative and Resource Development Answer and direct incoming phone calls for administrative staff Maintain accurate volunteer information in the agency’s database Write updates for external publications as requested Collaborate with Development Team members on volunteer and donor prospect cultivation Assist with fundraising events as needed Volunteer Recruitment, Training and Coordination Recruit, train, schedule, and provide ongoing oversight of volunteers Facilitate consistent orientation of volunteers, which includes leading monthly evening orientations Ensure volunteer coverage for client activities such as the front desk and meal service Communicate with staff as necessary about volunteer updates and changes Coordinate in-kind donations and communicate with staff about current needs Engagement, Assessment, and Planning Participate in program planning and implementation, as it pertains to volunteer activities Engage and collaborate with staff and participants to determine effective use of volunteers Public Relations Manage relationships with individual and group volunteers Participate in external networking events on behalf of Sarah’s Circle Other Represent Sarah’s Circle in a professional manner Protect organization’s values by keeping information confidential Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations Attendance at Required Meetings: All Staff Meetings (monthly) Events Committee Meetings (monthly) Development Committee Meetings (bi-monthly) Associates Board Meetings (quarterly) Membership Committee of the Associates Board (quarterly) Development Team Meetings (weekly) Supervision Meetings (weekly) Attendance required at Events Annual Winter Walk Annual Beer Fest Annual Donor/Volunteer Recognition Annual Inter Faith Breakfast 2 Annual Associates Board Events Other events as scheduled Competencies Dependability: able to work independently, submits accurate documentation, and seeks guidance when needed. Teamwork: establishes collaborative relationships with staff and volunteers, provides leadership when appropriate Receptive: accepts feedback, takes ownership of responsibilities, and identifies areas of growth Interpersonal Skills : communicates clearly, seeks solutions, and demonstrates flexibility Integrity: keeps sensitive information confidential and adheres to personnel policies Initiative: brings questions to supervisor and seeks opportunities for further development Qualifications Education Bachelor’s degree required Job Experience At least 1 year relevant experience Benefits: Blue Cross Blue Shield medical insurance (Sarah’s Circle covers 95% of the average HMO premium cost), Guardian Dental DHMO Roth and Traditional 401K plans with a 5% match 10 paid holidays per year Up to 20 days of paid time off (based on bi-weekly accrual) during the first year of employment. Health and Safety Requirements Ability to lift approximately 20lbs Follow Occupational Safety and Health Administration (OSHA) through administrative updates compliant with federal law To apply for this job please email your resume and cover letter to email@example.com. No phone calls and applications with out a cover letter will not be considered. Note: This job description is not intended to be all inclusive and employee may perform other duties as appropriate.