CHI St. Lukeu2019s Health
Schedule -Full-time Job -Clinical Support Daily Schedule-Days Scheduled Hours per 2-week Pay Period-0 Weekends Required-Occasional STUDENT ADVOCATE (NON-PAID POSITION) Requirement of one semester Deadline for submissions 5\/4\/2018 This volunteer position serves as direct support to patients in screening for, understanding, and making appropriate referrals for basic social needs (e.g., transportation and food) that directly impact the patient\u2019s short- and long-term health. The Student Advocate will be an integrated part of the clinic care team and will work directly with patients, the Community Advocates, and the Program Manager to meet patient needs in the clinic. FUNCTIONAL ACCOUNTABILITIES: Work with a caseload of clients professionally and effectively Timely and enthusiastic participation in a minimum of one 3 \u2013 4 hour shift at a clinic desk. Must be able to identify and attend a consistent shift throughout the course of a semester Commit to participating in weekly case consultations (one hour), biweekly supervision (30-45 minutes) and monthly workshops (one hour) Have engaging conversations with families that surface information needed to meet their resource goals Document all work being done with clients in Information System to provide continuity of care for patients Effectively manage a caseload of 6-8 cases at all times Connect families to services located in their community Understand and follow Community Link scope of services Use the tools available to you to find the best possible service(s) for the family you are working with Identify, investigate, and assign said services in concert with families, and create effective plans for those connections Demonstrate professional and values-aligned communication when following up with families on the plans made to connect them to services at least once every 7 to 10 days, or as otherwise determined with Community Link Team, until the case has been closed\u00a0 Use experience to reflect and grow as a healthcare leader Actively participate in training sessions Engage in feedback with peer and staff leaders to improve personal, team, and organization performance Qualifications Currently enrolled in a local College or University High level of empathy and self-awareness Excellent problem solving skills Demonstrated persistence in a personal or professional environment Passion for working with families in underserved communities Strong time and self-management skills Ability to have a flexible schedule as program needs arise and as works within academic requirements (may require travel to other Community Link program locations in the Omaha Metro). Demonstrates ability to work in a multi-cultural setting with a diverse population and exhibit cultural competency.
CHI St. Lukeu2019s Health