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Job Details

Volunteer/Gift Shop Assistant

Company name
Mgh

Location
Marion, IN, United States

Employment Type
Full-Time

Industry
Public Interest, Volunteer, Retail, Sales

Posted on
Dec 28,2018

Valid Through
Apr 12,2019

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Profile

JOB SUMMARY:

This position effectively assists the Manager of Volunteer Services in the daily operation of the Volunteer Services and Auxiliary/Gift Shop departments by providing clerical and cashier support.

MINIMUM JOB REQUIREMENTS:

High school diploma or its equivalent. 

PREFERRED JOB REQUIREMENTS:

Clerical experience

Retail sales experience

SKILLS / KNOWLEDGE / ABILITIES:

Excellent communication skills to effectively and tactfully communicate with patients and their families and guests, co-workers, managers, providers and other hospital personnel on a one-to-one basis using appropriate grammar, vocabulary and word usage.

Interpersonal skills necessary in order to carry out duties in a professional manner, as well as the ability to work well under stress.

Excellent time management, and organizational skills.

Ability to problem solve, multi-task in a fast-paced setting and work well in a team environment.

Excellent communication skills to effectively and tactfully communicate with patients and their families and guests, co-workers, managers, providers and other hospital personnel on a one-to-one basis using appropriate grammar, vocabulary and word usage.

Interpersonal skills necessary in order to carry out duties in a professional manner, as well as the ability to work well under stress.

Excellent time management, and organizational skills.

Ability to problem solve, multi-task in a fast-paced setting and work well in a team environment.

Developed computer skills to include proficiency with Microsoft Office, telephone system and the ability to learn and proficiently perform computer applications related to department operations and job function.

Excellent customer service skills.

High degree of accuracy with concentration and close attention to detail.

Ability to be discreet and protect the integrity of any confidential matter or information encountered during the performance of job duties.

WORKING CONDITIONS: 

Typical office and retail gift shop sales environment with frequent interruptions, background noise and close proximity to volunteers and staff. 

Ability to work occasional extended hours,  evenings, holidays and/or weekends based on the needs of the department.

Works with protected health information.

PHYSICAL AND MENTAL ACTIVITIES, TOOLS AND EQUIPMENT:

Ability to stand for extended periods of time to assist with selling, displaying and light housekeeping of the gift shop. Ability to assist patients with wheelchairs.  

Use of personal computer and other standard office equipment including but not limited to : telephone, fax, copier, calculator, and scanners. 

Repetitive wrist, finger and hand movement. 

Occasional manipulation of large volumes of books, charts, reports or files.  

Lifting  supplies or equipment.

Lifting, pushing, pulling, walking sitting, reaching, bending, kneeling or stooping to perform duties in a safe manner. 

AA/EOE/M/F/V/D

Marion General Hospital is a smoke-free environment.

Company info

Mgh